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North Adams Warns Residents of Pipe Survey Scams
By Tammy Daniels , iBerkshires Staff
01:36PM / Thursday, January 30, 2025
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NORTH ADAMS, Mass. — City residents are still being plied with scams over the lead pipe survey.
 
Officials are warning residents of calls and letters claiming to represent the survey and requesting money. The survey is being done at no cost to residents. 
 
"We are in the midst of having a lead pipe survey, as most of you know," Mayor Jennifer Macksey said at Tuesday's City Council meeting. "You should have received letters in the mail about a question of what type of pipes you have coming into your house. I know that some people have received calls asking to pay for this survey. Please be reminded that this is a scam, that our survey is free and they should be identifying as a company through Tighe & Bond [the survey engineers]."
 
North Adams, like other communities across the state, has been required to conduct a survey of its lead and copper pipes used for drinking water in both public and private service lines by the U.S. Environmental Protection Agency. This is to inform an inventory and replacement plan and the expected replacement of any lead pipe within 10 years. 
 
The survey is free and can be found on the city's website here along with ways to determine what type of pipes you have. There is also contact information for the city's Water Department for any questions. 
 
The fraud calls and letters have been around for months and city officials last fall warned residents not to fall for them. Anyone receiving such calls should report the incident immediately to the North Adams Police Department at 413-664-4944, Ext. 1.
 
"Please do not give your credit card information over the phone, and we encourage people to schedule the survey as soon as possible," said Macksey. "Also be reminded that the determination of lead pipe has not been made yet. We are still in the assessing process. If you received a letter saying that you have lead pipes and you have to pay X that also is a scam.
 
"It's very sad that we are trying to get through this process and all these scams are out there. So if you have any questions, please don't hesitate to call the Public Service Department or my office."
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