Big Y Investigates Conn. Skimmer Incident04:14PM / Monday, July 15, 2024 | |
SPRINGFIELD, Mass. — Big Y supermarket discovered skimmers in two of its Connecticut stores last month.
In a press release on Monday, the grocery chain said an unknown individual attached a skimming device to one single terminal in each of its Naugatuck and Plainville locations. The skimmers were found on June 29.
Skimmers are devices that are illegally installed over or inside card readers at places like convenience stores, fuel pumps and ATMs to steal information off the cards. The FBI estimates that skimming costs consumers and financial institutions more than $1 billion a year.
"We are actively investigating the circumstances surrounding this incident, and we notified and are working with law enforcement. We have inspected all of our terminals, and continue to do so. If we learn that any particular customer's information was compromised, we will promptly notify them and provide them with additional information so that they can take steps to protect themselves," according to Jade Rivera- McFarlin, Big Y's manager of communications.
"As a best practice, customers should always review their bank and credit card statements for any signs of fraudulent activity and, if they have any questions or concerns, contact their bank or credit card company directly."
If any Big Y customers have questions or concerns about this matter, they can call 1-800-828-2688 between the hours of 8 a.m. and 4:30 p.m.
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