NORTH ADAMS, Mass. -- Steeple City Liquors announced via social media on Tuesday how customers holding gift cards can obtain refunds.

 

Last week, the store, also known as V&V, closed when the downtown plaza it occupies was sold.

 

Many holders of gift cards took to Facebook to ask how they could be compensated for the now unusable cards.

 

According to the store's Tuesday Facebook post, gift card holders will need to send an email a photo of the card and the name and address where they want the refund sent to Steeple City's corporate office at giftcards@firsthartford.com.

 

"We truly appreciate the patience and understanding of everyone involved," the store's post read. "We have been working hard on the end that we hold. Please reach out if you have any questions! Again, thank you so much for everything since the closing of the store. The kind words from customers has been truly amazing!"

 

The post indicated it could take up to 30 days to receive a refund.